How to contact KOMERO

KOMERO's support and sales teams are based in Tbilisi, Georgia. Merchants and prospects can reach the team by email at support@komero.ge for support tickets, by phone at +995-595-896-967 during Georgian business hours (Monday to Friday, 09:00–18:00 GET), through live chat inside the KOMERO admin panel for existing merchants, and via a private Telegram channel for enterprise accounts. Response times are documented in the service level agreement: under two hours for standard tickets, under fifteen minutes for Premium plan customers. The registered legal entity is Komero Group LLC, registration number 405852117, located at 25 Viktor Dolidze Street, Tbilisi, Georgia. Support is provided in Georgian and English. Sales inquiries for enterprise pricing, onboarding, or migration from Shopify and WooCommerce are answered within one business day.