Question 1

How does the FINA integration work?

Accepted Answer

KOMERO offers full two-way synchronization with FINA ERP. Products, stock levels, prices, and categories are automatically pulled from FINA to your store. After every sale, order data is instantly pushed to FINA, eliminating manual data entry.

Question 2

Which Georgian payment gateways are supported?

Accepted Answer

The platform is fully integrated with TBC Bank and Bank of Georgia (BOG) payment systems, including Apple Pay and Google Pay. We also support local installment plans (Natsil-Natsil) and other localized methods.

Question 3

Why is KOMERO best for SEO in Georgia?

Accepted Answer

Our servers are located in Georgia for maximum speed. The platform is optimized for Georgian typography (Noto Sans Georgian) and includes all necessary metadata out-of-the-box to rank #1 on Google for local keywords.

Question 4

Can I integrate with Wolt and Bolt Food?

Accepted Answer

Yes, KOMERO allows you to manage your online store inventory and Wolt/Bolt menus from a single dashboard, significantly simplifying your delivery operations.

Question 5

How long does it take to launch a store?

Accepted Answer

A standard professional store can be live in just a few days. For complex FINA integrations, the process usually takes 1-2 weeks, including full end-to-end testing.

Question 6

Do I need to buy hosting separately?

Accepted Answer

No, KOMERO is a fully managed Cloud platform. Premium hosting, SSL certificates, and enterprise security systems are all included in your plan.

Question 7

How is inventory managed across channels?

Accepted Answer

Stock levels are managed automatically via FINA sync. If you don't use FINA, KOMERO's powerful admin panel allows you to manage tens of thousands of products and variants with ease.

Question 8

Is support available in Georgian?

Accepted Answer

Yes, our dedicated support team is based in Tbilisi and is ready to help you with any technical issues in Georgian via phone, chat, or email.

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